Need to Contact a state agency or someone in that agency? Try the links below:

Need to find out what's available on-line regarding Virginia? Try:

How Do I...? | State Website List |Search VIPNet | E-Government | Yahoo! Virginia

Need to get tourist information, brochures, or other information about visiting Virginia? Try the Virginia Department of Tourism or Travel and Tourism

Working on a school project and need help on your homework? Try the links below:

The Library of Virginia | Travel and Tourism | Virginia Facts and Figures | Virginia Legislature Visitor's Center |

If you can't find the answer to your question here, give us a call (786-4718) or send us e-mail and we will be glad to help you.

• Is VIPNet Y2K (Year 2000) Compliant?
  
• Where do I find tourism information such as maps, booklets, and events?
• Browser Questions
  • Using America Online (AOL)
  • Using Microsoft Explorer
    • Download a new version of MS Explorer
  • Using Netscape Navigator/Communicator
    • Download a new version of Netscape Communicator.
• How do I use the Commonwealth Calendar?

• State Directories
  • State Agency Websites
  • State Agency Information (phone numbers, addresses, and contacts)
• Technical Help
• What is...
  • ...my "Password?"
  • ...my "Session Log?"
  • ...my "User ID?"
  • ...the Virginia Information Providers Network?

Is VIPNet Y2K (Year 2000) Compliant?
VIPNet has a prepared statement regarding the Y2K issue. For more information regarding the Commonwealth of Virginia's Y2K readiness, visit the CDCI website.

Where do I find tourism information such as maps, booklets, and events?
In addition to our Travel and Tourism page, Virginia has a site devoted to tourism. The Virginia Tourism site is the place to go to get maps, brochures, and other information. You can also order a map online from VDOT.

Using America Online
The AOL browser sometimes has problems with web-based graphics, but AOL users can avoid this problem by:

1. Accessing AOL normally.
2. Once connected, open a different browser like Microsoft Internet Explorer or Netscape Navigator. The new browser will use the exisiting connection to AOL normally.

Technical Help
For answers to questions not covered here, send us e-mail or call us at (804) 786-4718. We can also be reached through standard mail at:

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What is...

...my Password?
A password is needed (along with a User ID) to announce a meeting in the Commonwealth Calendar, and will be needed to access Premium Services (when they become available). VIPNet will give you your initial password when you sign up for these features, and you can change it by going to the Customer Utilities Page and selecting the "Change Password" option. Whenever you are asked to enter your password, be sure to enter the password in the exact same way as you originally entered it. If the password is supposed to be in all lowercase letters, enter it as lowercase letters. The passwords and User ID are case-sensitive.

...my Session Log?


The Session Log contains customer log reports.

...my User Id?
Your User ID (sometimes referred to as a "Login ID") is needed, along with a password, to announce a meeting in the Commonwealth Calendar or to access Premium Services (when they become available). This User ID will be given to you at the same time you receive your initial password. Many times the User ID is the same as the first part of your regular e-mail address (i.e. Jsmith@here.com might have a User ID of "Jsmith"). If you would like a User ID different from the one assigned to you, please contact VIPNet and we will be glad to change it for you.

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