Date of last revision: January 7, 2013
Note that this policy only applies to Web pages on the www.virginia.gov website. The website has links to those operated by other government agencies, nonprofit organizations and private businesses. When you move via such links to another website, this policy will not apply.
Customer comments or review
If you have questions about this privacy statement or the practices of this website, please use this online contact form.
Protection of information via established security procedures
We maintain security standards and procedures to prevent unauthorized removal or alteration of data, to ensure that this service remains available to all users, and to prevent unauthorized attempts to upload or change information or otherwise cause damage.
WARNING: Unauthorized attempts to modify any information on this website, to defeat or circumvent security features or to utilize this system for other than its intended purposes are prohibited and may result in criminal prosecution. Information on attempts to circumvent security measures will be traced and released to the appropriate legal authorities (such as the Virginia State Police) to investigate suspected or alleged criminal activity.
Information we collect
We endeavor to collect only the minimum amount of information needed to provide services. If you do nothing during your visit to the Virginia.gov website but browse or download information, we automatically collect and store the following information about your visit:
1. The Internet domain and IP address from which you accessed our site;
2. The type of browser and operating system you used;
3. The date and time you visited this site;
4. The pages visited; and
5. If you arrived from another website, the address of that website.
The information in our Web logs is not personally identifiable and no attempt is made to link it with the individuals that browse our website.
If, during your visit, you send us an e-mail message, we will collect the e-mail address and contents of the message, including audio, video and graphic information formats you send us. This may be to respond to you, to address issues you identify, to further improve our website or to forward your message to another agency for appropriate action.
We do collect personal information directly from individuals who volunteer to complete forms or participate in surveys, in order to deliver the services requested. We only collect, retain and use personal information where we believe it is essential to administer our business and to provide products, services and other opportunities requested by our customers.
How the collected information is used
Usage information is used to improve the content of our Web services and to help us understand how people are using our pages. We analyze our website logs to improve the value of the materials available on our site. Routing information is used to send requested Web pages to your computer for viewing. Transaction routing information is used primarily in a statistical summary format to assess content and server performance. We may share this summary information with our business partners when needed.
We may keep your information indefinitely, but we ordinarily delete routing information regularly after the Web page is transmitted. However, on rare occasions when a "hacker" attempts to breach computer security, logs of routing information are retained to permit a security investigation and in such cases may be forwarded together with any other relevant information in our possession to law enforcement agencies.
Optional information is retained in accordance with the records retention schedules at the Library of Virginia.
Under the "Virginia Freedom of Information Act" (FOIA), any records in our possession at the time of a "Freedom of Information Request" might be subject to inspection by or disclosure to members of the public. However, identifiable personal information will be removed prior to such release in accordance with FOIA.
Restrictions on the disclosure of customer information
We do not sell or rent our subscribers' information to any outside company or organization. We do not reveal specific information about users or other personally identifiable data to unaffiliated third parties for their independent use, except if required to do so by FOIA or other law.
The copyright to the Virginia.gov website is owned by the Commonwealth of Virginia and pages are marked with the notice "(c) Commonwealth of Virginia." Permission is granted to website visitors to make fair use of the contents, as per http://www.copyright.gov/fls/fl102.html. If you are in doubt about whether your use constitutes fair use, please send a request for explicit permission to copy the contents using our online contact form.
This website contains hypertext links to external websites and pages containing information created and maintained by public and private organizations. The inclusion of a hypertext link to an external website is not intended as an endorsement of any product or service offered or referenced on the linked website, the organizations sponsoring said website, or any views that might be expressed or referenced in the website.
Hypertext links to external websites and pages may be removed or replaced at any time without notice.
If a hypertext link on the website is not working, please use this online contact form to let us know.
Neither the Commonwealth of Virginia nor any state employee warrants the accuracy, reliability or timeliness of any information published by this system, nor endorses any content, viewpoints, products or services linked from this system, and shall not be held liable for any losses caused by reliance on the accuracy, reliability or timeliness of such information. Portions of such information may be incorrect or outdated. Any person or entity that relies on any information obtained from this system does so at his or her own risk.
Reference herein to any specific commercial products, processes or services by trade name, trademark, manufacturer or other mark does not constitute or imply its endorsement, recommendation or favoring by the Commonwealth of Virginia. The information and statements contained on this site shall not be used for the purposes of advertising, nor to imply the endorsement or recommendation of the Commonwealth of Virginia.
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