Live Help

Live Help on government websites was pioneered by Virginia.gov by offering real-time, web based customer support on the portal. Virginia.gov has taken this initiative to the next level by connecting Executive Branch agencies and some local government partners into a customer service network. Resources formerly spent on traditional methods of customer service can be reallocated to other areas as the Live Help service has a proven track record of reducing customer service costs.

Did you know?

Agencies and local government partners have joined the Virginia.gov Live Help Network.

About Virginia.gov
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To contact us, either use our feedback page, or write to:
1111 E. Main Street, Suite 901 Richmond, VA 23219
Phone: (804) 786-4718
Toll Free: 1-877-4VA-EGOV (1-877-482-3468)