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Can I Get a Phone that Captions the Conversation?

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Department for the Deaf and Hard of Hearing

The Virginia Department for the Deaf and Hard of Hearing (VDDHH) works to reduce the communication barriers between persons who are deaf or hard of hearing and those who are hearing, including family members, service providers, and the general public.

Agency Info

CapTel®, or captioned telephone, is designed for people who have difficulty hearing over the phone. CapTel works like any other phone, with one important difference. Using the latest in voice recognition software, the CapTel phone displays every word the caller says. So you can listen to what is being said and read word for work captions of those words that you cannot hear. CapTel services are provided at no cost and captions are available in English and Spanish.

Need Help With This Service?

For additional help regarding this service, please contact the Department for the Deaf and Hard of Hearing .

For general help and information please contact:

By phone at (866) 894-4116 
By email at

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